COVID-19 Financial Assistance Programs for Unemployed Residents

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COVID-19 Job Loss Bill Credit Program

The COVID-19 Job Loss Bill Credit program provides a bill credit for residential customers who are currently unemployed due to the COVID-19 pandemic and are the account holder or co-applicant on the BWP account. Customers in apartments and other multi-family homes are eligible for $200 in assistance, and customers in single-family homes are eligible for $300.

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Pandemic Unemployment Assistance (PUA)

Pandemic Unemployment Assistance (PUA) is one of the federal CARES Act provisions that helps unemployed Californians who are not usually eligible for regular Unemployment Insurance (UI) benefits. This includes business owners, self-employed workers, independent contractors, and those with a limited work history who are out of business or have significantly reduced their services as a direct result of the pandemic.

This program includes up to 46 weeks of benefits from February 2, 2020, through December 26, 2020, depending on when you were directly affected by COVID-19. PUA launched with up to 39 weeks of benefits and an extra seven weeks was recently added.

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Utility Bill Payment Arrangements

If you are having trouble paying your bill, we want to help. You don’t need to leave your home to set up a payment arrangement. You can use the Online Account Manager or call Customer Service at (818) 238-3700 during normal business hours (Monday through Friday, between 8 AM and 5 PM.)

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COVID-19 Financial Assistance Programs