Lower Numbers = Better Reliability
The average number of times a customer experiences an outage is much lower in Burbank compared to other utilities.
*City Average includes: Los Angeles, Glendale, Pasadena, Anaheim, and Riverside.
BWP is Tops in Electric Reliability
Reliability along with affordability and sustainability are the pillars of how BWP operates the community owned electric and water utility. Electric reliability is at its best when our customer’s don’t have to think about it, it is just there when you need it.
How Does BWP Compare to California Utilities
When comparing reliability keep in mind utilities with a lower score are doing a better job of keeping the lights on. Looking at the comparison, the closest utility’s score to Burbank is twice as likely to experience an interruption in their electric service.
Investing in modern equipment that restores power quickly, consistently trimming trees from wires, and keeping equipment in good working order are some of the key elements Burbank does to maintain the most reliable electric service in California and among the top in the Nation.