Burbank Utility Service Subsidy (BUSS) Program

The BUSS Program offers an ongoing 12% discount on electric service to income-qualified residents. 

The BUSS Program launches on July 1, 2022.
Download Application >

The BUSS Program Launches on July 1, 2022

We understand that many households are still trying to recover from the impacts of the COVID-19 pandemic, and we want to help. The BUSS program offers an ongoing monthly 12% discount on electric service to income-qualified residents. Most participants will have an average savings of $80-160 per year on their electric bills.

The BUSS Program will launch on Friday, July 1, 2022. 

Have a question? Check out our frequently asked questions page.

How to Qualify for the BUSS Program

To be eligible for the BUSS Program, residents must meet the requirements below.


Account Holder or Co-Applicant

The applicant must be listed as the account holder or co-applicant on the BWP account. If the applicant is not the account holder or account co-applicant, they must be added as a co-applicant on the account in order to participate in the program.

The BWP account holder can add a co-applicant to their account by calling BWP Customer Service at (818) 238-3700, Monday through Friday from 7:30 am to 5:00 pm.

Program enrollment is limited to one approved applicant per BWP account.


BUSS & Burbank PASS Income Requirements

To qualify for the BUSS Program, residents must meet the Burbank Program, Activity, and Service Subsidy (PASS) income limits. The Burbank PASS program provides residents in need of financial assistance the opportunity to engage and participate in Citywide services at discounted rates.

Learn More About Burbank PASS >
Household Size:
Gross Annual Income Limit:

Provide Supporting Documentation with Your Application

Applicants must provide a Tax Return for the most recent year filed, a Tax Return Transcript, or a Wage and Income Transcript from the IRS with your application as proof of household income.

You can request these documents from the IRS by calling (800) 908-9946 or by submitting an online request at IRS.gov/individuals/get-transcript.

Participants on Lifeline DO NOT Qualify for the BUSS Program

Lifeline participants are not eligible to participate in the BUSS Program.

We created the Lifeline Program to help disabled residents and senior members of our community. Lifeline offers an average discount of 40% off the electric portion of the participant's utility bill. If you are already on the Lifeline program, we recommend you continue participating in Lifeline to maximize the savings on your electric bill.

Other Financial Assistance Programs

There are other financial assistance programs from BWP, State, and Federal agencies that you may be eligible for. Click the links below or visit our COVID-19 Financial Assistance page for more information.
Home   |   Privacy Policy   |   Contact BWP
164 W. Magnolia Blvd. Burbank, CA 91502-1720
Phone: (818) 238-3700   |   Hours: M-F 8:00 a.m. – 5:00 p.m.

© 2019 Burbank Water and Power. All Rights Reserved.