Water Service Planning

Water Residential Service Planning

All residential field visits for meter and service line upgrades, backflow devices, or plan review must be scheduled online.

If you need a Field Visit, email [email protected] for more information.

Water Service Planning

How to Submit Plans for Review and/or Approval

Plans may be submitted electronically through the City of Burbank.

Remodeling Helpful Tips and Quick Links >

 

 

Water Backflow Information

BWP’s Cross Connection Control Program helps protect Burbank’s drinking water by preventing backflow contamination per requirements listed in the Rules and Regulations. Customers with backflow prevention devices will be required to participate in an annual test to help us continue to keep Burbank’s water safe.

More Information >

 

Temporary Construction Water Meter

Contact [email protected] to verify if recycled water is required or if potable water will be enforced during construction and/or filming.

Complete Temporary Use Fire Hydrant Permit form (required for both recycled and potable water use).

If you don’t have an existing account with BWP, please complete and submit a Commercial Service Application when making payment for rental. After making payment, Water Planning will reach out to the applicant to address final details.

Hydrant Flow and Pressure Request

For hydraulic flow and pressure test, please complete the Hydrant Flow Data Request form. For all locations, except those in R-1 and R-2 zones, a $110 fee will be required (per data request) for the requested flow information.

Request To Turn on or off Water Service

To make a request to turn on or off water service, call 818-238-3500 or email [email protected] for more information.

Aid in Construction (AIC) Payments

Please make sure to include your cashier receipt checklist provided by the service planner with your AIC payment. Failure to include the cashier receipt checklist may cause your payment to be posted to your utility bill in error.

Mail Your Payment

Send your check or money order to:

Burbank Water and Power
P.O. Box 631
Burbank, CA 91503-0631

 

Drop Off Your Payment

Check or money order payments can be dropped off in payment boxes throughout Burbank.

Please DO NOT put cash in payment boxes.

BWP does not recommend using a payment box if you need to make a time-sensitive payment.

See Payment Box Locations >

Pay In Person

Check or cash payments can be made in the BWP lobby with the BWP cashiers.

Address: 164 Magnolia Blvd, Burbank, CA 91502

Make sure to bring your cashier receipt checklist provided by the service planner for payment processing

 
 

More Information

Plan check fee form

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Backflow Assembly Installation Standard Drawings (6.15)

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Small Service Meter
(1”, 1.5”, & 2”) Assembly Standard Drawings (6.25)

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BWP Rules and Regulations

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