Customer Connections

Customer Connections

Connecting BWP Leadership
with Our Community

Join BWP General Manager Mandip Samra for open conversations about electric and water rate changes, ongoing projects, and other key topics. Browse past and current sessions to stay informed and engaged with what’s happening at BWP.

The Next Customer Connections Event

Date

Tueday, April 7th, 2026

Location

📍 W. Burbank Blvd & N. Ontario St

Stay Connected

Follow BWP on LinkedIn.

Behind the Power and Water

Learn more about the complex topics impacting BWP operations and how we power the flow of life today and tomorrow.

Connect with the GM

Do you have a question or comment? Connect directly with Mandip Samra via her email and office phone (818) 238-3550.

Past Sessions

Monday, June 5th
Amor a Mi

BWP hosted a GM Session at Amor a Mi. Community members stopped by to ask questions, share feedback, and enjoy a friendly conversation, with an adorable dog in attendance.

Tuesday, May 13th
Empire Center

Burbank Water & Power hosted a GM Session at the Empire Center, where General Manager Mandip Samra met with community members to discuss local water and power services. The gathering encouraged open conversation and gave residents a chance to share their perspectives.

Tuesday, May 1st
The Palm Coffee Bar

Mandip Samra met with locals at The Palm Coffee Bar for a morning of conversation and connection. She answered questions, listened to feedback, and shared the utility’s ongoing priorities.

Monday, Apr. 21st
Starbucks

Burbank Water & Power hosted a GM Session at Starbucks in Burbank on Monday, April 21st. The public was invited to stop by, ask questions, and learn more about ongoing services and initiatives.

Saturday, Apr. 12th
Egg Stravaganza

Families were invited to McCambridge Park for a morning filled with egg hunts, laughter, and bunny-ear cuteness.

Thursday, Mar. 20th
Priscilla's Coffee

Burbank Water & Power General Manager Mandip Samra welcomed the public at Priscilla’s Coffee for a casual community meet-and-greet.

Thursday, Mar. 6th
Downtown Burbank

The public was invited to stop by, say hello, and ask questions during another “Keeping Current with the Community” event. Despite it being windy and unusually cool, it was great to connect with Burbankers to discuss all things BWP. Burbank Water & Power remains focused on providing reliable, safe, and affordable water and power to the community.

Monday, Nov. 18th
Romancing the Bean Café

Residents gathered at Romancing the Bean Café to meet with BWP General Manager Mandip Samra. The casual setting encouraged open dialogue about water and power services, giving the community a direct line to leadership.

Tuesday, Oct. 15th
Ballers & Brew

Community members stopped by Ballers & Brew to meet Mandip Samra. Over coffee, she listened to feedback, answered questions, and shared updates on the utility’s work in Burbank.

Monday, Sept. 3rd
Three Sisters Coffee

The public was invited to Three Sisters Coffee on a sunny day filled with conversation and connection, as Burbank Water & Power shared its commitment to reliable, safe, and affordable service.

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