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  • Accessibility Feedback Form

    Home Accessibility Feedback Form Warning:You do not have the permission to access the upload fields on this form. Contact the form owner or portal administrator to request the access. *Not seeing...

  • Website Feedback Form

    Home Website Feedback Form Warning:You do not have the permission to access the upload fields on this form. Contact the form owner or portal administrator to request the access. *Not seeing the...

  • Residential TOU Bill

    Electric Demand (kVA) – An amount reflecting peak usage during the month. Energy Cost Adjustment Charge (ECAC) – a charge which may be adjusted, per the city of Burbank’s Rules and Regulations, as...

  • Small Business Bill

    Current charges are due by the date printed on the front of your bill statement. Bills that are unpaid by the due date are subject to additional fees and charges and may be subject to collection...

  • BUSS Program FAQ

    Home BUSS Program FAQ 1. What is the BUSS Program? The Burbank Utility Service Subsidy (BUSS) program offers an ongoing monthly 14% discount on electric service to income-qualified residents. 2....

  • Mylar Ordinance

    Mylar Balloons are the Leading Cause of Power Outages in Burbank Home Mylar Ordinance Frequently Asked Questions 1. What is a mylar balloon? Mylar balloons, also known as metallic balloons, get...

  • Frequently Asked Questions About the Used EV Rebate

    Frequently Asked Questions About the Used EV Rebate Have a question? We're here to help! Find answers to our frequently asked questions about the used EV Rebate. Home Frequently Asked Questions...

  • Frequently Asked Questions About Water Line Inventory

    Have a question? We're here to help! Find answers to our frequently asked questions about Water Line Inventory in Burbank. 7. Identification methods approved by DDW Physical visual inspection of...

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