Have a Question or Need Some Help? Jenifer Martinez Principal Clerk Meet the ONE Burbank Team For more information, please call (818) 238-3113. Visit our Customer Portals. For technical support...
On December 14, 2017, the Federal Communications Commission (FCC) voted to repeal net neutrality regulations. ONE Burbank, however, is reaffirming its commitment to uphold net neutrality standards...
What Customers Say About ONE Burbank Internet Unparalleled Speed for Bésame Cosmetics June 2021 Read More Supporting Artistry in Sound April 2022 Read More Ensuring Peace of Mind for the...
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ONE Burbank Dark Fiber Customer Questionnaire Get Form For more information, please call (818) 238-3113. Visit our Customer Portals. For technical support email support@oneburbank.com or call our...
About Us Our Services Testimonials Our Partners Have a Question or Need Some Help? Business Networking at the Speed of Light Learn More About ONE Burbank ONE Burbank offers Burbank businesses...
Electric Average Rate Increase* 9.9% Water Average Rate Increase* 14% *This is a system-wide average rate increase across residential and commercial accounts; the percentage (%) is different for...
Are you experiencing a power outage? BWP ensures exceptional electric reliability, though outages can happen. This map, updated every 5 minutes, shows current outages in Burbank. If you don't see...
COVID-19: We Can Help February 2021 Read More Currents In this issue of Currents, we present the details of our annual water quality report. Burbank's drinking water meets or exceeds all state and...
What to Expect During certain times of the day, there are periods when electricity demand can spike. To cover this higher energy demand, BWP must purchase expensive peak power or encourage...
Home Demonstration Gardens Joslyn Center 1301 West Olive Ave. Burbank Ca 91506 Joslyn Center Garden Plant List Downtown Burbank 280 East Orange Grove Ave. Burbank, CA 91502 Downtown Burbank Garden...
You may qualify for additional rebates for heat pump equipment, click here to find more information. Tab 1 INDUCTION COOKTOP ELECTRIC RANGE WITH INDUCTION COOKTOP ELECTRIC RANGE WITH ELECTRIC...
Home Water Quality Testing Forms will be available here or by calling BWP at (818) 238-3500. Most of the state-certified labs will test only for water agencies or corporations, and not for...
Edible Plants Garden Take a bite out of California with the multi-use Edible Garden that will provide unique flavors that accent your tastebuds and add a dynamic look to your yard. Make sure you...
You can see a recording of our previous meetings here. November 7, 2024 - BWP Board Meeting January 14, 2025 - City Council Meeting (5:02:00) Missed the public meetings? The proposed Solar Net...
Time of Use (TOU) Rate for Electric Vehicle (EV) Owners With TOU, your usage is billed at a rate that varies based on the time of day and the season. This rate promotes shifting usage when...
Install an EV charging station and receive up to $1,500 Burbank residents may be eligible to receive a rebate for the purchase and installation of up to two charging stations. Note: If you live in...
BWP promotes and incentivizes Level 2 charging at the optimal time for the grid. When you charge your EV between 11 PM and 8 AM (off-peak), you help maintain low electricity rates and contribute to...
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Home Permit Process For Electrification Example Main Service Panel Yes, all electrical upgrades that qualify for our rebates require a permit. Luckily, the available rebates for electrifying your...
How to Read Your Electric Meter Learn How Have a Question About Your BWP Bill? Get Answers! Learn All of the Ways You Can Pay Your Bill See Ways to Pay Helpful Billing Resources Enroll in BWP's...
Home BWP Holiday Closures Dolores Huerta Day Tuesday, March 31 2026 Holiday Closures BWP Holiday Closures This calendar provides the official Burbank Water and Power holiday closure schedule for...
Start Service Stop Service Home Start or Stop Service About BWP Free WiFi Start or Stop Service BWP Free WiFi is an open, public WiFi access that covers most areas of Burbank and it is FREE! Q....
Home BWP Free Wi-Fi About BWP Free WiFi BWP Free Wi-Fi BWP Free WiFi is an open, public WiFi access that covers most areas of Burbank and it is FREE! Q. Where can I find BWP Free WiFi? There are...
About BWP Free WiFi Start or Stop Service BWP Free WiFi is an open, public WiFi access that covers most areas of Burbank and it is FREE! Home Sign up for the latest BWP news BWP Free WiFi uses the...
About BWP Free WiFi Home Rates & Charges Electrical Rates and Charges Water Rates and Charges BWP Free WiFi uses the existing wireless technology powering BWP’s modern and secure wireless metering...
7. How does this new rate affect payback periods? While the new rate, with oversizing, can lead to smaller monthly bills than under the current NEM 1.0 rate, the new rate is anticipated to increase...
Warning:You do not have the permission to access the upload fields on this form. Contact the form owner or portal administrator to request the access. Home EV Technical Assistance Program Form *Not...
Home Electrify Your Home Terms and Conditions CHECKLIST LOW-INCOME INCENTIVES WHY ELECTRIFY FAQ TERMS HOW TO GET STARTED We offer several rebates to help you switch to electric appliances and save...
BWP has hired Ecology Action to run the EV Technical Assistance Program on our behalf. BWP’s EV Technical Assistance program can assess your business to determine if EV chargers are right for you,...
BWP is Pleased to Present its 2019 Integrated Resource Plan Burbank's Energy Future Learn more about Burbank's Energy Future in BWP's 2019 Integrated Resource Plan (IRP). Home 2019 IRP (Archived)...
Electric Bill Calculator Service Panel Size Small Medium Large Monthly Usage (kWh) Calculate Bill Water Bill Calculator Service Size 1" or smaller 1.5" 2" Monthly Usage (HCF) Calculate Bill Water...
Explore BWP rebates for backup power, savings, and long-term energy independence. You’ll need a completed, signed W-9 (must match the account holder details in Step 1). BACKUP POWER Use stored...
WaterService Planning FAQ 1 .How do I get a permit? The building division handles permits. Please contact building@burbankca.gov or call (818) 238-5220. 2. I need a meter or service upgrade. Please...
Step 1 List the specifications for the “old” and “new” equipment so that they can be compared side by side. Specifications can be found online or on the equipment’s physical label or packaging....
Home Accessibility Feedback Form Warning:You do not have the permission to access the upload fields on this form. Contact the form owner or portal administrator to request the access. *Not seeing...
Home Website Feedback Form Warning:You do not have the permission to access the upload fields on this form. Contact the form owner or portal administrator to request the access. *Not seeing the...
Electric Demand (kVA) – An amount reflecting peak usage during the month. Energy Cost Adjustment Charge (ECAC) – a charge which may be adjusted, per the city of Burbank’s Rules and Regulations, as...
Current charges are due by the date printed on the front of your bill statement. Bills that are unpaid by the due date are subject to additional fees and charges and may be subject to collection...
Home BUSS Program FAQ 1. What is the BUSS Program? The Burbank Utility Service Subsidy (BUSS) program offers an ongoing monthly 14% discount on electric service to income-qualified residents. 2....
Mylar Balloons are the Leading Cause of Power Outages in Burbank Home Mylar Ordinance Frequently Asked Questions 1. What is a mylar balloon? Mylar balloons, also known as metallic balloons, get...
Frequently Asked Questions About the Used EV Rebate Have a question? We're here to help! Find answers to our frequently asked questions about the used EV Rebate. Home Frequently Asked Questions...
Have a question? We're here to help! Find answers to our frequently asked questions about Water Line Inventory in Burbank. 7. Identification methods approved by DDW Physical visual inspection of...
Which vehicles may the charging stations charge? Charging stations must charge vehicles that are: On-road plug-in battery EVs or plug-in hybrid EVs Approved by the U.S. Department of Transportation...
1. What is BWP’s Commercial EV Charging Station Rebate Program? The Commercial EV Charging Station Rebate Program provides rebates to BWP commercial customers to offset some of the costs of...
Home New Burbank-Los Angeles Potable Water Project Burbank-Los Angeles Potable Water Project 1. What is the Burbank-Los Angeles Potable Water Project? The Burbank-Los Angeles Potable Water Project,...
If you have any questions not answered below, please contact Burbank Water and Power (BWP) Electrical Service Planning at ERES@burbankca.gov for residential or ECOM@burbankca.gov for...
13. What is net-metering? Net-metering is the ability for you as a solar customer to receive credit for any excess generation produced by your solar system and have the credit automatically applied...
7. What should I do if I do not know my BWP account number? Please call our Customer Service team at (818) 238-3700. 8. Will my payment preferences that I currently have set up carry over to my new...
Please read below before submitting an email. Burbank Water and Power Event Sponsorship Policy I. Purpose As a committed community member and partner to every resident and business in town, Burbank...
BWP's Wildfire Mitigation Plan Find out what BWP is doing to prevent wildfires in our community. See What BWP is Doing to Prevent Wildfires in Our Community Home Wildfire Mitigation Plan Burbank...
Home BWP Board Meetings How to Attend a BWP Board Meeting BWP's Board meetings are typically held on the first Thursday of each month at 5:00 p.m. at the BWP Administration Building, third floor...
The History of Burbank Water and Power 1886 The Providencia Land, Water and Development Company is formed to serve the area which will eventually become the City of Burbank. 1911 The City of...
