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Step 1 List the specifications for the “old” and “new” equipment so that they can be compared side by side. Specifications can be found online or on the equipment’s physical label or packaging....

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Check Out Our Frequently Asked Questions Here's How to Get Up to $500 from BWP for Purchasing an Extra Battery for Your Equipment Step 1: Participate in the South Coast AQMD Commercial Lawn and...

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Residents and wireless carriers have expressed interest in knowing the location of these sites and the City of Burbank is able to leverage its use of technology to provide this information in an...

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HVAC Equipment Rebates See Details GoGreen Financing GoGreen Financing provides lending options for small or medium-sized to help them finance replacing outdated equipment and opting for clean...

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Since 2009, BWP’s advanced meter technology has empowered customers with real-time data to track usage, save on bills, and support a more reliable and efficient utility system. About the Electric...

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Did you know: The USDA Forest Service has researched the impact of urban trees on energy use and found that trees in urban areas of the United States annually reduce electricity use by 38.8 million...

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BWP's Wildfire Mitigation Plan Find out what BWP is doing to prevent wildfires in our community. See What BWP is Doing to Prevent Wildfires in Our Community Home Wildfire Mitigation Plan Burbank...

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Home BOU Remediation Final Initial Study/Mitigated Negative Declaration The BOU Remediation System Upgrades Project includes the construction and operation of one new extraction well, two...

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Home How to Read Your Electric Meter How to Read Your Electric Meter Billing Information Need some help understanding your bill? Want to know all the ways you can make a payment? Check out our...

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2020 Urban Water Management Plan Home Urban Water Management Plan 2020 Urban Water Management Plan Want to know where Burbank will get its water over the next 25 years? The Urban Water Management...

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BWP is community-owned BWP is a not-for-profit organization owned by the citizens of Burbank. BWP’s offices are located in the community, and we are readily available to customers—in person, over...

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Copper Mountain Solar, Nevada The Copper Mountain solar project, located near Boulder City, Nevada, is a 250 MW solar photovoltaic power plant. Solar photovoltaic, also known as PV, converts...

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Providing reliable electric service so that you are safe, secure, and supported is another way that BWP is always there for you. BWP has been Recognized by an Outside Third Party as a National...

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Recycled Water Conversion Assistance Program (RWCAP) RWCAP offers a rebate to assist Burbank customers converting to Recycled Water. The rebate reimburses the cost of the LA County Department of...

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The Budget Billing Program is available to BWP customers who have at least 12 months of excellent credit with BWP and a zero balance at the time of sign-up. You can sign in to your online account...

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Help Reading Your Bill Need some help understanding your bill with solar? No problem! Check out this guide that will help you learn how to read your solar statement. Read the Guide to Solar Billing...

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How You Can Participate Step 1: Purchase a pre-owned EV that is two years or older than the year in which you make the purchase. See which vehicles qualify in our FAQ. Step 2: Complete This PDF...

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7. Will you need to come through my house or Garage? No. INTEC is not allowed to walk through your residence or garage in order to access the pole. 8. What condition will my property be in after...

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Mylar Balloons are the Leading Cause of Power Outages in Burbank Home Mylar Ordinance Frequently Asked Questions 1. What is a mylar balloon? Mylar balloons, also known as metallic balloons, get...

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Additional Water Rates and Charges The total charge shall be the sum of the Water Availability Charge, Quantity Charge, and a Water Cost Adjustment Charge. Water Rates Every year, the City of...

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Have a Question or Need Some Help? Jenifer Martinez Principal Clerk Meet the ONE Burbank Team For more information, please call (818) 238-3113. Visit our Customer Portals. For technical support...

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Home BUSS Program FAQ 1. What is the BUSS Program? The Burbank Utility Service Subsidy (BUSS) program offers an ongoing monthly 14% discount on electric service to income-qualified residents. 2....

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Contact Burbank Water and Power Location: Burbank Water and Power 164 W. Magnolia Blvd. Burbank, CA 91502-1720 Open from 8:00 am to 5:00 pm, Monday through Friday, Excluding Holidays Mailing...

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Step 7: BWP Installs the Performance Meter When the building inspection has been completed, BWP will be notified by the Building Division Inspector. BWP will provide and schedule an on-site field...

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1. What is BWP’s Commercial EV Charging Station Rebate Program? The Commercial EV Charging Station Rebate Program provides rebates to BWP commercial customers to offset some of the costs of...

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13. What is net-metering? Net-metering is the ability for you as a solar customer to receive credit for any excess generation produced by your solar system and have the credit automatically applied...

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Pay Through Your Online Account Manager Create your online account to enjoy the convenience of viewing your monthly bill and making payments online. You have the option to save your debit card,...

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Frequently Asked Questions About the Used EV Rebate Have a question? We're here to help! Find answers to our frequently asked questions about the used EV Rebate. Home Frequently Asked Questions...

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Home New Burbank-Los Angeles Potable Water Project Burbank-Los Angeles Potable Water Project 1. What is the Burbank-Los Angeles Potable Water Project? The Burbank-Los Angeles Potable Water Project,...

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Frequently Asked Questions On Recycled Water For Plants Have a question? We're here to help! Find answers to our frequently asked questions about watering your plants with recycled water. 1. How...

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Have a question? We're here to help! Find answers to our frequently asked questions about Water Line Inventory in Burbank. 7. Identification methods approved by DDW Physical visual inspection of...

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Which vehicles may the charging stations charge? Charging stations must charge vehicles that are: On-road plug-in battery EVs or plug-in hybrid EVs Approved by the U.S. Department of Transportation...

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If you have any questions not answered below, please contact Burbank Water and Power (BWP) Electrical Service Planning at ERES@burbankca.gov for residential or ECOM@burbankca.gov for...

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The History of Burbank Water and Power 1886 The Providencia Land, Water and Development Company is formed to serve the area which will eventually become the City of Burbank. 1911 The City of...

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On December 14, 2017, the Federal Communications Commission (FCC) voted to repeal net neutrality regulations. ONE Burbank, however, is reaffirming its commitment to uphold net neutrality standards...

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Are you experiencing a power outage? BWP ensures exceptional electric reliability, though outages can happen. This map, updated every 5 minutes, shows current outages in Burbank. If you don't see...

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What Customers Say About ONE Burbank Internet Unparalleled Speed for Bésame Cosmetics June 2021 Read More Supporting Artistry in Sound April 2022 Read More Ensuring Peace of Mind for the...

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Fast Charge at Home BWP Residential EV Charging Station Rebate Program Terms and Conditions FAQ Terms Program Description The Residential EV Charging Station Rebate Program (the “Program”) by...

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Home Power Content Information 2024 POWER CONTENT LABEL Burbank Water and Power Burbank Water and Power Green Choice Program CA Utility Average Greenhouse Gas Emissions Intensity (lbs of CO2e...

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Environmental, Health, and Safety (EHS) Policy Burbank Water and Power is committed to safely providing reliable, sustainable, and affordable services to our customers while maintaining a...

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Learn More Qualifying Weather Based Irrigation Controllers Models Brand Model Model Number Price Range # of Stations Hunter HC-600, 601 $200 - $300 6 PHC-600, 601 $200 - $300 6 H2OPro H2OPro...

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Retrofit Upon Resale Requirement for more information or to download items: Retrofit Upon Resale Certificate of Compliance Form Retrofit Upon Resale Ordinance No. 3786 Home Improvement Program...

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Home Public Electric Vehicle Charger Information EV chargers are strategically placed throughout Burbank near freeways, shopping, and dining destinations so that there are plenty of things for our...

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Want to find out more about our Apprenticeship programs? Have a question about working at BWP? Send us an Email! Get a Sneak Peek of Our Apprentice Program BWP offers a number of lucrative careers...

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1 Developing a Drought Planning Task Force Central to our strategy is the formation of a Drought Planning Task Force. This Task Force brings together a diverse array of community members, fostering...

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Warning! There have been reports of companies visiting Burbank homes, claiming to work with BWP, and asking to enter the homes to perform water testing. These companies are not affiliated with BWP...

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Burbank is in Stage III of the Sustainable Water Use Ordinance Southern California has an arid climate, and drought cycles will happen. That’s why Burbank’s City Council adopted the Sustainable...

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From January to March 2024, BWP will host three public meetings to get input from the community on updating the City’s Sustainable Water Use Ordinance (SWUO). Burbank's 2024 Sustainable Water Use...

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Burbank’s Recycled Water Users Include: Home Burbank’s Recycled Water Users Burbank’s Recycled Water Users Recycled water is a safe, sustainable resource that has been used for many years. Recycled...

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Burbank’s Recycled Water Users Golf Courses Fountains Cooling Towers Green Belts Burbank's recycled water meets the most stringent criteria for recycled water defined in the California Code of...

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What to Expect During certain times of the day, there are periods when electricity demand can spike. To cover this higher energy demand, BWP must purchase expensive peak power or encourage...

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Home Demonstration Gardens Joslyn Center 1301 West Olive Ave. Burbank Ca 91506 Joslyn Center Garden Plant List Downtown Burbank 280 East Orange Grove Ave. Burbank, CA 91502 Downtown Burbank Garden...

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Time of Use (TOU) Rate for Electric Vehicle (EV) Owners With TOU, your usage is billed at a rate that varies based on the time of day and the season. This rate promotes shifting usage when...

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Helpful Links Graywater is untreated wastewater that has not been contaminated by toilet or bodily wastes. Graywater includes water from bathtubs, showers, bathroom sinks, clothes washing machines,...

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Burbank businesses can lead the charge with BWP's new Commercial Electric Vehicle Charging Station Rebate Program to give their customers and employees the charge they need to get where they are...

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7. What should I do if I do not know my BWP account number? Please call our Customer Service team at (818) 238-3700. 8. Will my payment preferences that I currently have set up carry over to my new...

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BWP promotes and incentivizes Level 2 charging at the optimal time for the grid. When you charge your EV between 11 PM and 8 AM (off-peak), you help maintain low electricity rates and contribute to...

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Meet the Burbank Intec Team Intec has assembled a team of highly trained professionals to inspect the wood poles in Burbank. Intec staff will present their identification (yellow BWP Contractor...

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