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Home Website Feedback Form Warning:You do not have the permission to access the upload fields on this form. Contact the form owner or portal administrator to request the access. *Not seeing the...
Electric Demand (kVA) – An amount reflecting peak usage during the month. Energy Cost Adjustment Charge (ECAC) – a charge which may be adjusted, per the city of Burbank’s Rules and Regulations, as...
Current charges are due by the date printed on the front of your bill statement. Bills that are unpaid by the due date are subject to additional fees and charges and may be subject to collection...
Home BUSS Program FAQ 1. What is the BUSS Program? The Burbank Utility Service Subsidy (BUSS) program offers an ongoing monthly 14% discount on electric service to income-qualified residents. 2....
Mylar Balloons are the Leading Cause of Power Outages in Burbank Home Mylar Ordinance Frequently Asked Questions 1. What is a mylar balloon? Mylar balloons, also known as metallic balloons, get...
Frequently Asked Questions About the Used EV Rebate Have a question? We're here to help! Find answers to our frequently asked questions about the used EV Rebate. Home Frequently Asked Questions...
Have a question? We're here to help! Find answers to our frequently asked questions about Water Line Inventory in Burbank. 7. Identification methods approved by DDW Physical visual inspection of...
Which vehicles may the charging stations charge? Charging stations must charge vehicles that are: On-road plug-in battery EVs or plug-in hybrid EVs Approved by the U.S. Department of Transportation...
1. What is BWP’s Commercial EV Charging Station Rebate Program? The Commercial EV Charging Station Rebate Program provides rebates to BWP commercial customers to offset some of the costs of...
Home New Burbank-Los Angeles Potable Water Project Burbank-Los Angeles Potable Water Project 1. What is the Burbank-Los Angeles Potable Water Project? The Burbank-Los Angeles Potable Water Project,...
If you have any questions not answered below, please contact Burbank Water and Power (BWP) Electrical Service Planning at ERES@burbankca.gov for residential or ECOM@burbankca.gov for...
13. What is net-metering? Net-metering is the ability for you as a solar customer to receive credit for any excess generation produced by your solar system and have the credit automatically applied...
7. What should I do if I do not know my BWP account number? Please call our Customer Service team at (818) 238-3700. 8. Will my payment preferences that I currently have set up carry over to my new...
Please read below before submitting an email. Burbank Water and Power Event Sponsorship Policy I. Purpose As a committed community member and partner to every resident and business in town, Burbank...
BWP's Wildfire Mitigation Plan Find out what BWP is doing to prevent wildfires in our community. See What BWP is Doing to Prevent Wildfires in Our Community Home Wildfire Mitigation Plan Burbank...
Home BWP Board Meetings How to Attend a BWP Board Meeting BWP's Board meetings are typically held on the first Thursday of each month at 5:00 p.m. at the BWP Administration Building, third floor...
The History of Burbank Water and Power 1886 The Providencia Land, Water and Development Company is formed to serve the area which will eventually become the City of Burbank. 1911 The City of...
Home How to Read Your Electric Meter How to Read Your Electric Meter Billing Information Need some help understanding your bill? Want to know all the ways you can make a payment? Check out our...
Home BOU Remediation Final Initial Study/Mitigated Negative Declaration The BOU Remediation System Upgrades Project includes the construction and operation of one new extraction well, two...
Fast Charge at Home BWP Residential EV Charging Station Rebate Program Terms and Conditions FAQ Terms Program Description The Residential EV Charging Station Rebate Program (the “Program”) by...
7. How long will it take to receive my rebate? BWP will strive to mail the rebate check to you within 6 to 8 weeks of receiving a complete rebate application with all supporting documentation. 8....
Home Green Choice Program Draft After consideration, BWP staff have decided to perform an administrative freeze of the Green Choice program starting on January, 1st, 2025. Starting with the...
Residents and wireless carriers have expressed interest in knowing the location of these sites and the City of Burbank is able to leverage its use of technology to provide this information in an...
City Council Approves the Rules & Regulations Rules & Regulations The rules and regulations for utility service has been prepared by Burbank Water and Power. Home Rules & Regulations View rules and...
Learn More Qualifying Weather Based Irrigation Controllers Models Brand Model Model Number Price Range # of Stations Hunter HC-600, 601 $200 - $300 6 PHC-600, 601 $200 - $300 6 H2OPro H2OPro...
Retrofit Upon Resale Requirement for more information or to download items: Retrofit Upon Resale Certificate of Compliance Form Retrofit Upon Resale Ordinance No. 3786 Home Improvement Program...
Environmental, Health, and Safety (EHS) Policy Burbank Water and Power is committed to safely providing reliable, sustainable, and affordable services to our customers while maintaining a...
Important update: The Refrigerator Exchange Program is currently suspended due to circumstances beyond our control. We're sorry for the inconvenience. As part of our Residential Rebates Program,...
Sustainable Water Use in Burbank Water-Saving Programs BWP offers various programs to help you conserve water and reduce your water bill. We've got you covered, from rebates on water-saving devices...
Want to find out more about our Apprenticeship programs? Have a question about working at BWP? Send us an Email! Get a Sneak Peek of Our Apprentice Program BWP offers a number of lucrative careers...
Tab 1 Around the Yard - Simple habits to reduce water use outside your home Around the House - Simple habits to reduce water use outside your home Expand Install High-Efficiency Toilets Upgrading...
Burbank’s Recycled Water Users Include: Home Burbank’s Recycled Water Users Burbank’s Recycled Water Users Recycled water is a safe, sustainable resource that has been used for many years. Recycled...
Burbank’s Recycled Water Users Golf Courses Fountains Cooling Towers Green Belts Burbank's recycled water meets the most stringent criteria for recycled water defined in the California Code of...
Additional Water Rates and Charges The total charge shall be the sum of the Water Availability Charge, Quantity Charge, and a Water Cost Adjustment Charge. Water Rates Every year, the City of...
1 Developing a Drought Planning Task Force Central to our strategy is the formation of a Drought Planning Task Force. This Task Force brings together a diverse array of community members, fostering...
Warning! There have been reports of companies visiting Burbank homes, claiming to work with BWP, and asking to enter the homes to perform water testing. These companies are not affiliated with BWP...
