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7. What should residents expect during the project phases? Residents can expect three main phases: engineering assessments, construction preparation, and construction work, which may include...

Última modificació: 13/04/2026 20:11

Budget Billing I participate in BWP's Budget Billing program! See My Bill Flashpay I am enrolled in Flashpay direct debit program. View My Bill Breaking down your bill Electric Demand (kVA) – An...

Última modificació: 13/04/2026 20:49

Electric Demand (kVA) – An amount reflecting peak usage during the month. Energy Cost Adjustment Charge (ECAC) – a charge which may be adjusted, per the city of Burbank’s Rules and Regulations, as...

Última modificació: 13/04/2026 20:55

Electric Demand (kVA) – An amount reflecting peak usage during the month. Energy Cost Adjustment Charge (ECAC) – a charge which may be adjusted, per the city of Burbank’s Rules and Regulations, as...

Última modificació: 13/04/2026 20:57

Electric Demand (kVA) – An amount reflecting peak usage during the month. Energy Cost Adjustment Charge (ECAC) – a charge which may be adjusted, per the city of Burbank’s Rules and Regulations, as...

Última modificació: 13/04/2026 20:59

Current charges are due by the date printed on the front of your bill statement. Bills that are unpaid by the due date are subject to additional fees and charges and may be subject to collection...

Última modificació: 13/04/2026 21:01

Sean Aquino, Assistant General Manager/Customer Service Operations Mr. Sean Aquino holds a Masters degree in Organizational Leadership from Woodbury University. He has been in the municipal...

Última modificació: 13/04/2026 21:12

1. Electric Service Planning FAQ Tampering or diverting electric service is against the law BWP procedure for permit plan review - electric BWP procedures for new underground electrical service...

Última modificació: 13/04/2026 22:29

City Council Approves the Rules & Regulations Rules & Regulations The rules and regulations for utility service has been prepared by Burbank Water and Power. Home Rules & Regulations View rules and...

Última modificació: 13/04/2026 22:23

Electric Residential Service Planning Field Visits All residential field visits for upgrades, plan review, or solar must be scheduled online. If you need a Field Visit or Lobby Visit, click on the...

Última modificació: 13/04/2026 22:40

Prevent Water Leaks Learn more about SB 35 projects and sign up to receive email notifications. Solar Interconnection Pay or manage a bill start or stop a service understand how to read my bill /...

Última modificació: 16/04/2026 00:47

Connect with the GM Do you have a question or comment? Connect directly with Mandip Samra via her email and office phone (818) 238-3550. Contact Us Customer Connections Connecting BWP Leadership...

Última modificació: 16/04/2026 17:33

Install an EV charging station and receive up to $1,500 Burbank residents may be eligible to receive a rebate for the purchase and installation of up to two charging stations. Note: If you live in...

Última modificació: 17/04/2026 01:29

Need More Time to Pay the Balance on Your BWP Bill? You can request a Pay Plan if you believe you will be unable to pay your BWP bill within the standard 21-day payment period. A Pay Plan is an...

Última modificació: 17/04/2026 16:07

Lifeline Program The Lifeline program offers income qualified customers an exemption from the monthly Customer Service Charge, the Utility User’s Tax, and a 45% reduced rate on Electric Service....

Última modificació: 17/04/2026 16:07

All Financial and Operational reports are available below. Reports are in PDF format and require Adobe Acrobat Reader. Download Adobe Acrobat Reader > Home Financial & Operational Reports, Budget,...

Última modificació: 17/04/2026 18:14

BWP's Home Improvement Program offers ALL Burbank residents and multi-family property owners the opportunity to elevate their property's comfort and efficiency through energy and water-saving...

Última modificació: 17/04/2026 19:30

Última modificació: 17/04/2026 21:56