Report Water Waste

The City of Burbank is now is Stage 1 of the Sustainable Water Use Ordinance. This means that landscape watering with sprinklers is allowed up to 3 days per week, on Tuesdays, Thursdays and Saturdays only. Watering by hand is allowed on any day and at any time. See below for Stage 1 water waste violations. If you see a water waste infraction and report it to us using this form, BWP will send an anonymous letter to the address provided.
To view Burbank's Sustainable Water Use Ordinance, click here.

Waste Water Observed - Online Form

This form is to be used by a Burbank resident who has noticed a water wasting condition.
Date of observation: 
Time of observation: 
Address of water waste:  
Actual address of property must be provided or your complaint will not be addressed

Stage 1 Water Waste Violations (check all that apply):

Watering on Non-designated days (Designated days are Tuesday, Thursday, & Saturday)
Note: There are no restrictions for hand-watering. (Must use shut-off nozzle)

Watering with sprinklers on a Monday, Wednesday, Friday or Sunday.

Watering with sprinklers for more than 15 minutes per irrigation station (low volume irrigation systems exempted)

Watering with sprinklers during daylight hours

Over spraying or misdirected sprinkler(s) causing significant run-off into streets, sidewalks and other paved surfaces

Using a hose to wash driveways, patios, sidewalks or other hard or paved surfaces

Watering on rainy days and/or at least two days thereafter

Washing vehicle(s) without a bucket or hand-held hose with a positive self-closing water shut-off device

Leak(s) from plumbing fixture(s) or broken sprinkler head(s)

Please describe, with as much detail as possible, the nature of the reported water waste:


Optional Information: The following information will only be used if further details regarding the incident are required.

*All information will be kept confidential:

Your Name: 
Preferred method of contact:
Email   Phone
Daytime phone: 
Photo or image attachment: 

Please check that the details you have entered are correct, then

Details will be sent via our secure server. If you prefer not to submit this form electronically,
print and mail this page to:
City of Burbank
Burbank Water and Power
P.O. Box 631
Burbank, CA 91503-0631