Services will be connected M-F from 9am-5pm (excluding weekends & holidays). Please allow 24-48 hours to process your request. Same day requests received after 11am are subject to a $50 service fee. All items with a * are required.
Only if Different from Service Address
Enter your personal information, we need this information to set up
your account. All items with a * are required.
Add a person that BWP can contact in case of an emergency. All
items with a * are required.
Your application will be processed within the next 24-48
hours. BWP is is your community owned non-profit electric and water
utility. Decisions about BWP, including rates, are made by locally
elected officials which means you are both our customer and our
Moving can be tough but we have a solution. Kandela, our moving
specialist, is a free service to help you set-up everything you
need in your new place like TV, internet, phone and home security.
Check it out today!
164 W. Magnolia Blvd. Burbank, CA 91502-1720 | Email: BWPCustomerService@burbankca.gov
Phone: (818) 238-3700 | Hours: M-F 8:00 a.m. – 5:00 p.m.
© 2017 Burbank Water and Power. All Rights Reserved.