A New Era, the Same Commitment to You

Smart Meters

Starting in summer of 2011 BWP will be installing new state-of-the-art meters at all homes and businesses. These new “smart meters” will help us improve your service and, over time, will provide you with the information and tools that give you better control over your energy use and your bill.

BWP plans to replace the electric meters at all homes and businesses by the end of 2011. Installation only takes a few minutes, with a brief interruption in electric service. You do not need to be home when the smart meter is installed. BWP will send out a letter about two weeks before your installation date to keep you informed.

What Sets Our Meters Apart

BWP has selected meters that only communicate with the utility to provide consumption information for efficient billing. We have two types of residential meters: General Electric's I-210+c meter and Landys+Gyr Focus AX series. As the marketplace matures, customers will have the choice and control to add more communications later to take advantage of new products and services. Click on the files below for more information.

Trilliant Architechture - White Paper

All meters, whether they are AMI or just plain meters go through a set of thermal test designated by ANSI. These tests are to make sure they are accurate over a wide range of temperatures and that they can carry rated load without getting hot. All the models of GE meters with a Trilliant module went through these tests, attached is a test report.

ANSI Design Evaluation Report

Home Area Network model

To view a short PBS video on Smart Grid click here.

Our Commitment to You

Over the last century BWP has evolved to meet the needs of our growing community. Today, Burbank, along with the rest of the nation, is united in change and in seeking more sustainable ways to do business, minimize our dependence on foreign oil, develop clean renewable energy sources, and protect our water and natural resources.

As BWP approaches 100 years of service to Burbank and plans for the future, our commitment to our customers remains the same as it has over the last century:

• Be accountable to you.
  
  
• Provide you and your family with safe, reliable, and affordable service.
  
  
• Be good stewards of our natural resources for the enjoyment of generations to come.

Important Notice!

Water and electric service in the City of Burbank is only provided through BWP-installed meters. Tampering with or removal of a meter is both unsafe and against the law. Any such activity may lead to fines or service interruption.